Privacy policy
Information We Collect
At SoleilChiffon, we collect personal information to provide and improve our services. This includes:
- Account Information: Name, email address, shipping/billing address, phone number (optional)
- Order Details: Purchase history, payment information (processed securely through PCI-compliant providers)
- Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy)
- Preferences: Size selections, style preferences, and wishlist items
How We Use Your Information
Your data helps us:
- Process orders and deliver your fashion items (dresses, blouses, tops, coats, skirts)
- Provide customer support and respond to inquiries
- Improve our website and personalize your shopping experience
- Send marketing communications (only with your explicit consent)
- Prevent fraud and enhance security measures
Data Sharing & Third Parties
We may share information with:
- Service Providers: Payment processors, shipping carriers, and IT support
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In case of merger or acquisition (with privacy protections)
We never sell your personal data to third-party advertisers.
Data Security & Retention
We implement:
- SSL encryption for all data transmissions
- Regular security audits and access controls
- Data minimization principles
We retain your information only as long as necessary for the purposes stated or as required by law.
Your Rights (GDPR & CCPA)
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent (where applicable)
- Opt-out of sales (CCPA)
To exercise these rights, please contact us through your account dashboard or our support portal.
International Data Transfers
As a global retailer, we may transfer data outside your home country using GDPR-approved safeguards like Standard Contractual Clauses.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website or email.
Last Updated: [Insert Date]